PRIVACY POLICY
Last Updated: March 31, 2025
1. INTRODUCTION
This Privacy Policy describes how Cloud Union Studio ("we," "us," or "our") collects, uses, and shares information when you use our website (cloudunionstudio.com), interact with our social media pages, respond to our advertisements, or otherwise engage with our services.
Cloud Union Studio is a music production business based in Brooklyn, NY, specializing in music production for R&B, Hip-Hop, and Alternative independent artists.
This policy applies to information we collect:
On our website
Through Facebook and other social media platforms
Through email, text, and other electronic communications
When you interact with our advertising on third-party websites and services
Please read this policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, your choice is not to use our website or services. By accessing or using our services, you agree to this privacy policy.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide to Us
We may collect the following types of personal information that you voluntarily provide to us:
Contact information (name, email address, phone number, mailing address)
Professional information (artist name, band/group name)
Social media handles and website URLs
Audio files and music-related content you share with us
Communication preferences and project requirements
Payment information (processed through secure third-party payment processors)
2.2 Information We Collect Automatically
When you visit our website or interact with our ads, we may automatically collect certain information, including:
Usage details (pages visited, time spent on pages, navigation paths)
Device information (IP address, browser type, operating system)
Location data (general geographic location based on IP address)
Referral information (how you found our website)
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Types of cookies we use:
Essential cookies: Necessary for the website to function properly
Analytics cookies: Help us understand how visitors interact with our website
Marketing cookies: Used to track visitors across websites to display relevant advertisements
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
2.4 Facebook Pixel and Social Media Tracking
We use the Facebook Pixel and similar tools from other social media platforms on our website. These tools allow us to:
Measure the effectiveness of our advertising campaigns
Understand actions you take on our website
Deliver targeted advertisements to you on Facebook and other platforms
Track conversions from our advertisements
Facebook and other third parties may use cookies, web beacons, and other storage technologies to collect or receive information from our website and use that information to provide measurement services and target ads.
3. HOW WE USE YOUR INFORMATION
We use the information we collect about you for various purposes, including to:
Provide, maintain, and improve our services
Process and fulfill your project requests
Communicate with you about projects, promotions, and events
Understand your preferences to enhance your experience
Develop new products, services, and features
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues
Protect the security and integrity of our business
4. HOW WE SHARE YOUR INFORMATION
We may share your personal information in the following circumstances:
4.1 Service Providers
We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as:
Payment processors
Cloud storage providers
Analytics providers
Email service providers
Marketing and advertising partners
4.2 Business Transfers
If Cloud Union Studio is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 With Your Consent
We may share your personal information with third parties when you have given us your consent to do so.
5. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information. These may include:
5.1 Access and Portability
You may request access to the personal information we hold about you and request a copy of this information in a structured, commonly used, and machine-readable format.
5.2 Correction
You have the right to have inaccurate personal information corrected or completed if it is incomplete.
5.3 Deletion
You can request the deletion of your personal information in certain circumstances.
5.4 Restriction of Processing
You can request that we restrict the processing of your personal information in certain circumstances.
5.5 Objection
You have the right to object to the processing of your personal information in certain circumstances.
5.6 Opt-Out of Marketing
You can opt-out of receiving marketing communications from us at any time by following the "unsubscribe" links in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
6. DATA SECURITY
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
8. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
9. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to these countries.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
11. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our California Privacy Rights page.
11.1 California "Do Not Track" Disclosure
We do not currently respond to "Do Not Track" signals from web browsers.
11.2 California "Shine the Light" Law
California Civil Code Section 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided below.
12. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
Cloud Union Studio Email: cloudunionstudio@gmail.com Website: cloudunionstudio.com